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Elmwood Law Terms of Business

We may refer your claim to Elmwood Law if we believe they are better placed to represent you. These are their Terms of Business — please review them alongside our own.

Elmwood Law Terms of Business Document

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Claim Your Car is a trading style of Chase Monro Claims Ltd. Chase Monro Claims is registered in England and Wales. Registered number: 08314551. Registered office: 5 Glenn Building South 10 A Moor Lane, Crosby, Liverpool, England, L23 2UN. Chase Monro Claims Ltd is a claims management company authorised and regulated by the Financial Conduct Authority for regulated claims management activities. Firm Reference Number: 831404.

You can claim for free without using a claims management company by contacting your lender directly. If your complaint isn't successful, you can refer it to the Financial Ombudsman Service for free.

For more information on the FCA's motor finance redress scheme, visit the FCA's official statement.

Claim Your Car does not charge customers for its free eligibility check service.

Chase Monro May refer your claim to another party if we feel it is in your best interests to do so. If we do this you will be notified immediately that we have done so. We will receive a fee from the third party for referring you.

In successful cases, Chase Monro Claims Ltd charges fees of 18% to 36% (including VAT). A success fee will be deducted from each successful claim. If you cancel your claim after the 14-day cooling-off period, you may be charged for any work undertaken at the rate of £139 - £282 per hour plus disbursements.

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